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Shipping
If product is in stock, shipping takes 2-10 days (average
of 4 days). If your disrobe purchase is still in production (and we
will let you know), it may take up to 4 weeks to arrive.
Return Policy
90-DAY EXCHANGE POLICY
We are happy to exchange your product for up to 90 days. Simply return
the item in its original, unused condition within 90 days and we will
be happy to exchange it for another size or colour of equal value.
Guarantee
30-DAY MONEY-BACK GUARANTEE
We believe disrobe offers the highest quality goods. If you are not
satisfied with your purchase, simply return the item in its original,
unused condition (including all original packaging) within 30 days
for a full refund. If you have any questions or concerns regarding
your order, please send an email to info@disrobe.ca
with the subject heading ‘customer service’.
Refund Policy
Once we receive your return, we credit the appropriate account within
10-14 days; we also send you an email to let you know the refund is
complete.
Privacy Policy
Disrobe is committed to respecting the privacy rights of our customers
and all visitors to our web site. We take this matter very seriously,
and have instituted many policies and procedures to insure that none
of your privacy rights as stated herein are ever violated. The following
outlines disrobe’s privacy policy and details the measures we
have taken to safeguard and protect your privacy, while providing
you with a unique and rewarding online shopping experience. By visiting
disrobe, you are agreeing to the policies detailed below.
What information does disrobe collect?
In order to serve you better, disrobe collects and stores your personal
information when you: (i) sign up to our mailing list to be notified
of special deals like discounts and exclusive offers or events; (ii)
enter a contest or promotion on our site; or (iii) order a product.
This information includes your name, email address, and shipping address.
Disrobe will not collect your credit card number or other payment
information. In order to protect your payment information, Disrobe
uses Paypal, a
reputable organization with secure encryption technologies.
Does disrobe share or sell information with outside parties?
Disrobe does not share or sell any personal information with any outside
parties for any reason.
Does disrobe provide a way to update or remove
personal information?
If you wish to modify and/or remove your personal information, just
fill out our online form to notify us
of any changes.
Your consent
You acknowledge that this privacy policy is part of the terms of service
and you agree that using this site signifies your consent to disrobe’s
privacy policy. Disrobe reserves the right to change the terms of
service, including this privacy policy, at any time, without advanced
notice. If we decide to change our privacy policy, we will post those
changes on this page so that you are always aware of what information
we collect, how we use it, and under what circumstances we disclose
it.
SECURITY GUARANTEE
Disrobe uses Paypal
for online shopping. We defer to this service for all of our security
policies and guarantees.
Tell us what you think
If you have any comments or questions about disrobe’s privacy
statement, please e-mail us at info@disrobe.ca
or fill out our online form.
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